Privacy

Privacy Policy

Lice Botanicals Inc.  (operating as Nit Hunters Ottawa Lice Removal) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers and website visitors in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
  • Contact us via email, form, or phone
  • Make a purchase or inquiry
  • Subscribe to a newsletter or updates
  • Interact with our website (e.g., through cookies or analytics)

This information may include:
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party services)
  • IP address and browsing behavior (via cookies and analytics tools)

2. How We Use Your Information
We may use your information to:
  • Respond to inquiries or provide customer support
  • Process transactions and fulfill orders
  • Improve our website and services
  • Comply with legal and regulatory requirements

3. Consent
We do not share personal or mobile information with third parties for marketing or promotional purposes, even with your consent. 

We do not transfer, share, or disclose your personal information to any external organizations under any circumstances, even with your consent.

4. Disclosure of Personal Information
We do not sell or rent your personal information. 

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
  • Improve user experience
  • Analyze website traffic
  • Personalize content or ads (if applicable)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

6. SMS Messaging
Should you choose to communicate via SMS you may receive appointment reminders and service notifications. Message frequency varies based on your interactions. Message and data rates may apply.

To stop receiving messages, text STOP at any time.

​For help, txt HELP at any time.

For assistance contact us at 613 212 0072.

7. Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage can be guaranteed to be 100% secure.

8. Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9. Access and Correction
You have the right to access and correct your personal information held by us. To make such a request, please contact us using the details below.

10. Contact Us
​If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Nit Hunters Ottawa Lice Removal
Email: [email protected]
Phone: 613 212 0072
​
10. Changes to This Privacy Policy
​We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new effective date.